FAQs

Do you offer a money back guarantee?

Yes, we offer a 100% Satisfaction Guarantee. If for any reason you or your pet are not completely satisfied with any Pure Vita Pet Food Product, please return it for a full refund. Send any questions or comments about the product to the address shown on the back of the bag or call 1-800-525-9155. Please include the code number printed on the bag with any correspondence.

How should I switch my pet over to Pure Vita?

For easiest adjustment, mix increasing amounts of Pure Vita Pet Food with decreasing amounts of your pet’s current food over a 5 day period until you are feeding only Pure Vita Pet Food. Adjust as needed for age and activity level.

Where can I find more information about the Good 4 Life System?

Right Here!

What is the importance of a single source protein?

Pure Vita Pet Foods all feature a single source of meat or fish protein. By utilizing unique, single source proteins Pure Vita Pet Foods are less likely to have allergy or intolerance implications with pets.

How should Pure Vita Pet Food be stored?

Pure Vita dry pet foods should be kept in the original bag with the top sealed or folded over tightly, Store in a cool, dry environment. If using another container, please place the entire bag in the container rather than dumping it out of the bag. Pure Vita Pet Food should not be frozen or exposed to excessive heat.



For our Salmon Pouches and canned foods, they should also be protected from excessive heat. Once opened Salmon pouches and cans should be covered and can be refrigerated for 2-3 days.

From our family to yours...
Dogs and Cats
Check Out All Of Our Super Premium Brands
Nutrisource Logo
Pure Vita Logo
Natural Planet Logo


Does your pet suffer from allergies?